Shipping Policy

Chandu Electronics · Thane, Maharashtra · updated August 2026

Everything on this page applies to every order placed on chanduelectronics.shop. We are an online-only retailer and do not operate a customer-facing showroom.

Delivery charges

  • Free delivery on orders of ₹1,499 and above.
  • Flat ₹79 on orders below that value.
  • Cash on Delivery is available for eligible orders and PIN codes, with no additional COD fee.

Product price is shown on the product page. Applicable delivery charges are shown before checkout is completed.

Dispatch and delivery time

Stage Metro cities Rest of India
Order handling 1–2 business days 1–2 business days
Courier transit 2–4 business days 4–8 business days
Total estimate 3–6 business days 5–10 business days

These are estimates and not guaranteed dates. Orders placed after 5:00 PM IST are handled on the next working day.

Packing

Boxed electronics — vacuums, inflators and mounts — travel in their supplier cartons inside an outer box. Fabric organisers ship folded and compressed. Please check the carton before signing for the parcel and note any damage on the delivery sheet.

Ships from and ships to

Orders are dispatched from Thane, Maharashtra to addresses across India. We do not ship outside India. Business & order fulfilment address: Shop No. 5, Devidarshan Society, Ghantali Devi Rd, near Ghantali Mandir, Naupada, Thane, Maharashtra 400602, India.

Tracking and failed delivery

  • A tracking number is emailed when the parcel is dispatched; it can take up to a day to show its first scan.
  • Addresses can be corrected only before dispatch.
  • If the courier cannot deliver after three attempts, the parcel returns to us. We refund the goods; delivery charges already spent are not refunded.
Customer service hours: Monday–Sunday, 10:00 AM–10:00 PM IST